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Wernecke IT
DE
Microsoft 365 Support

Microsoft 365 that fits your business.

We set up Microsoft 365, take over existing environments and support migrations. On-site support in Berlin and Brandenburg, with remote administration beyond the region.

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Intro

From initial setup to ongoing administration.

Microsoft 365 brings user accounts, email, collaboration and device onboarding together. We help you configure these building blocks for your organisation and keep them understandable in day-to-day operations.

Whether you need a new tenant, a takeover of an existing environment or a migration of email and Office, we first clarify your starting point. We then support users, groups, licences, Exchange Online, Teams, SharePoint, OneDrive, MFA and basic security measures. Backup & Disaster Recovery remains a separate topic.

Concretely

What we do in detail

  • Setup and takeover of existing Microsoft 365 tenants
  • User, group and licence administration
  • Exchange Online, mailboxes and basic mail-flow questions
  • Teams for communication and collaboration
  • SharePoint and OneDrive where they make sense for your setup
  • MFA and basic security configuration
  • Device and user onboarding alongside Microsoft 365
  • Migration of existing email and Office environments
  • Ongoing administration and support within the agreed scope
Outcome

What you receive

  • Documented review of tenant, users, licences, services and devices
  • Clear target or migration plan for your Microsoft 365 environment
  • Configured users, groups, licences and agreed services
  • Supported device and user onboarding
  • Documented handover and understandable next administration steps
Our process

How we work

  1. Understand the environment

    We map your tenant, users, licences, mailboxes, devices and existing processes. Open risks and dependencies become visible.

  2. Plan the target setup

    Together we decide which accounts, groups, services and security measures are needed and how the change can work for your team.

  3. Set up or migrate

    We implement the agreed configuration, support the migration and help your team onboard users and devices.

  4. Support the operation

    After setup, we remain available for administration, changes and questions. Ongoing support is tailored to your environment.

FAQ

Frequently asked

Do you take over existing Microsoft 365 environments?
Yes. We review the existing tenant, users, licences, mailboxes, devices and documentation. We then discuss risks and a clear takeover plan.
Do you support migrations?
Yes. We support the transition from existing email and Office environments. The approach and timing depend on the data, dependencies and the interruption your team can accommodate.
Can you help with MFA and security?
We support MFA and basic security configuration for users and access. The right measures depend on your environment and your business requirements.
Do you manage users and licences?
Yes. Users, groups and licences are typical administration tasks. We also help with joiners and leavers and with keeping service assignments understandable.
Do you support Exchange Online and mailboxes?
Yes. We help with mailboxes, aliases, basic mail-flow questions and the transition from an existing mail environment. We clarify more complex requirements against your setup first.
What about Microsoft 365 backups?
Microsoft 365 is not automatically covered by a separate backup and recovery strategy. Backup & Disaster Recovery is a separate topic that we consider independently from ongoing M365 administration.
Related service

More support for your business

IT Support

Fast help for staff, devices and software. Remote and on-site in Berlin.

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Managed IT Services

Ongoing care, maintenance and documentation for a more predictable IT operation.

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Email Solutions

Set up, migrate and administer reliable business email for your day-to-day operation.

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Have your Microsoft 365 environment reviewed

Talk to us about setting up, taking over or migrating your Microsoft 365 environment.

Enquire about Microsoft 365Call us